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Archive for July 2017

Servant leadership is principled leadership

I still carry beautiful memories of my son who recently passed and he exemplified what it means to be a servant leader. In the old days our traditional leaders never asked the people to do anything they were not willing to do themselves. They led by example. It is essential that are current leaders do…

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Treat your staff as you would your finest customers

On Monday I will doing another customer service training for a nearby Tribe. As I have stated previously many Tribes request this training now as they see how important it is. In the past Tribes have taken their Tribal members and others they do business with for granted. Now many have come to realize that…

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Empathy: the heart of emotional intelligence

Next week I will be doing a training on customer service for the Suquamish Tribe which only about an hour away from where I live. One of the topics I will be covering is emotional intelligence and one of the keys to having E.I. is empathy. The saying that people don’t care how much you…

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Tribal/State consultation in Missouri

I am here at the capitol of Missouri, Jefferson City, for some meetings with the state regarding how to improve consultation and colloboration between state and the Native American organizations in the state. Yesterday we had a very successful meeting. We were planning how to implement a two day training on a learning experience curriculum…

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Life, liberty and the pursuit of happiness

Today our country celebrates our independence and we remember the declaration of independence which laid the foundation for our democracy. President Jefferson was a gifted writer but he was not addressing all Americans. If you were white, Anglo-Saxon and protestant then this document rang true for you. All others need not apply. The founding fathers…

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