Supervisory Skills

In most Tribal Organizations, mid-level managers make up the largest managerial level within the Tribe. Supervisors in this position are responsible to those above them, and to those they supervise. They are responsible for a variety of departments and projects. The number one reason for staff turnover is poor supervision so it is critical that supervisors know their roles and responsibilities. In order for the organization to operate smoothly, it is essential that supervisors be committed to the goals of the organization and that they understand how to effectively achieve those goals. In this interactive and dynamic two day training, participates will learn how to be more effective in this role.


Topics to be covered:

  • Learn how to apply the Four Agreements
  • Understand the importance of supervising towards the Mission Statement, and Goals and Objectives
  • Learn how to create a supportive environment, build teams, and provide individual supervision
  • Learn how to implement policies and procedures consistently and fairly
  • Understand the Hiring, Performance Review, and Termination Process
  • The steps to delegate your authority
  • Learn how to communicate effectively
  • Learn how to conduct effective meetings
  • Learn how to resolve conflicts